RAID Server, NAS and Multi-Drive Data Recovery » RAID 5 Triage — When Your Array Goes Dark

RAID 5 is common in business-class storage and often fails in confusing ways: a disk goes “foreign,” the array drops mid-rebuild, or two disks seem to fail at once. This page translates those symptoms into safe next steps.

Before You Touch Anything (30-second triage)

  • Don’t clear or initialize the array or import a foreign config blind.
  • Label drive order left-to-right; photograph bays and LEDs.
  • Capture messages (PERC/LSI, iDRAC/iLO logs, screen photos).
  • Power down cleanly if the array is rebuilding or flapping.
  • No hot-swap experimentation—mismatched attempts can overwrite parity.

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RAID 5 Triage Pages

Use these guides for the exact message/symptom you’re seeing. Each page includes what it means, what not to do, safe checks you can run, and recovery paths.

  1. RAID 5 Offline — But No Drives Failed? Controller lost quorum or metadata coherency; often backplane, cable, or power ripple. How to validate drive states and reconstruct layout safely.
  2. Foreign Config Detected — Import or Not? When/why PERC/LSI marks a member “foreign,” how to read the foreign view, and when an import is destructive vs. recoverable.
  3. Rebuild Started — Now RAID Is Gone? Mid-rebuild drop after UREs, stale parity, or the wrong member chosen as “failed.” Steps to halt damage and recover the pre-rebuild state.
  4. Virtual Disk Not Detected After Power Loss Power event scrambled metadata sequence numbers. How to check for drive time skew, slot drift, and perform a safe, non-write inspection.
  5. RAID 5, Two Drives Failed — Is It Game Over? Not always. “Failed” ≠ unreadable. How to test members individually, identify the truly bad disk, and reconstruct parity to extract data.
  6. Why Is My Rebuild Stuck at 0%? The controller is encountering repeatable read errors or geometry disagreement. What counters to check, and when to stop and image.


Quick, Safe Checks You Can Do

  • Read-only SMART/Log pulls per drive; collect PERC foreign view + VD config page photos.
  • Parity layout snapshot: stripe size, member order, left/right-symmetric, start offsets.
  • No write-back cache until the array is verified and backed up.

When to Escalate

  • Importing the foreign config removed your volume.
  • VD shows “Ready” but there’s no file system.
  • Members flip between “Degraded/Ready/Foreign.”
  • Rebuild restarts repeatedly or stalls at 0%.
  • You need the pre-rebuild state recovered intact.

FAQs

Is it safe to import a foreign config?
Sometimes. If the controller’s view matches the last healthy layout, import can be safe; if the metadata is from a different epoch (after a failed rebuild, mix-and-match, or controller swap), importing can commit the wrong geometry and overwrite parity.

Can RAID 5 survive two failed drives?
Not in-place. But one “failed” drive often remains readable enough to reconstruct parity offline and recover data.

Should I try a different controller or firmware?
Only after capturing the current metadata and drive states. Controller swaps can rewrite headers.

Why did power loss kill the array without any bad disks?
Write-cache + metadata epoch mismatch. The controller now distrusts its layout; recoverable with the right sequence.

How long does a safe evaluation take?
With logs and photos, we can give you a plan the same day and proceed without guesswork.


  • Back to RAID & Server Recovery
  • Related: Dell PERC: Foreign Config After Reboot
  • Related: LSI MegaRAID: VD Missing After Power Loss
  • See also: RAID 50 Triage